AI chatbot for Hotels & Restaurants
Give every guest instant answers about rooms, dining, amenities, and availability — at any hour. InfiBot works from your own website content so every answer is accurate.
Answer every guest question before they go elsewhere
Train InfiBot on your hotel or restaurant website and menus. When guests ask about room types, rates, dining options, facilities, location, or check-in times — the bot gives an accurate, branded answer immediately.
- Room types, rates, and availability context
- Restaurant menus and reservation info
- Facilities, spa, and amenity details
- Location, parking, and transport guidance
Turn website visitors into confirmed bookings
When a visitor shows booking intent, InfiBot steps in to collect their dates, party size, and contact details. It then directs them to your booking engine or notifies your reservations team — reducing abandoned enquiries.
- Dates and party size capture
- Room preference and special request logging
- Direct link to your booking engine
- Reservations team notification
Deliver service that matches your brand
Set the bot's tone, name, and style to match your hotel or restaurant brand. A boutique hotel can have a warm, personal assistant. A fine dining restaurant can have a polished, formal presence. Every interaction feels on-brand.
- Custom bot name and persona
- Tone matched to your brand voice
- Logo and colour customisation
- Multiple chat template styles
Built for every Hospitality business
Ready to try InfiBot for Hospitality?
Set up your chatbot in minutes. Train it on your content, embed it on your site, and start handling enquiries automatically.
Common questions about InfiBot for Hospitality
InfiBot answers based on content from your website. For live availability, it directs guests to your booking engine or reservation system rather than querying it directly.
InfiBot can capture reservation intent and collect guest details, then direct them to your booking platform or notify your team to confirm.
Upload your menu as a PDF or connect your menu page URL. InfiBot will index the content and answer food, drink, and dietary questions from it.
Most hospitality businesses are live within hours. Connect your website, upload key documents, and embed the widget on your site.
Other solutions
An InfiBot hospitality chatbot answers room, dining and booking questions in any language and turns enquiries into reservations.
How InfiBot helps hotels, resorts and restaurants
InfiBot gives hotels, resorts and restaurants a chatbot that answers visitors from their own content and works around the clock. Typical uses include answering room, dining and booking questions in the guest's language and turning enquiries into reservations. Because the assistant only uses material you approve, answers stay consistent with what your website and documents say.
What to train the chatbot on
Good sources are room and rate pages, dining menus, facility and location information, policies and brochure PDFs. Add your website link and upload the PDFs, then choose which pages the bot may learn from. Nothing is learned until you approve it, and you can refresh the sources on a schedule so answers stay current.
Setting it up and going live
Setup takes four steps: add your content, customise the tone and rules, choose a template that fits your brand, and paste one line of code on your site. Upload your rooms brochure and menu as PDFs so answers such as breakfast timings come straight from them. You can also connect WhatsApp Business and send every lead to email, Google Sheets or your CRM.