Integrations

Get every lead straight into your CRM, sheet, or WhatsApp inbox.

InfiBot delivers qualified leads the moment they happen — no exports, no copy-pasting, no missed follow-ups.

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Built for real sales pipelines

Connect once from your dashboard. Every future lead is routed automatically.

One-click Google OAuth for Sheets
Native WhatsApp Business + Flows
Webhook delivery to any CRM or automation tool

WhatsApp Business

Turn WhatsApp into a full conversational sales channel.

Connect your WhatsApp Business account directly from the dashboard. InfiBot answers customer questions, runs your guided workflows as native WhatsApp Flows, and captures leads without visitors ever leaving the chat.

  • Native WhatsApp Flows — real multi-select checkboxes and multi-step forms, not one message per question
  • Configurable welcome-message reset so returning visitors see the right entry point
  • Every qualifying conversation is captured as a lead automatically, in real time
  • Reconnect or disconnect anytime from Integrations in your dashboard
How leads reach your CRM: as soon as a WhatsApp conversation qualifies, the lead is pushed out immediately — to email, Google Sheets, or a webhook, in parallel with the chat.

Google Sheets

A live spreadsheet of every lead, updated automatically.

Sign in with Google once from Integrations, and InfiBot appends a new row to your chosen spreadsheet every time a lead is captured — name, contact details, source, and the qualifying answers, all in one place.

  • One-click Google OAuth — no API keys, no service accounts to manage
  • New row appended the instant a lead is captured, no batch delays
  • Works in parallel with email notifications and webhook delivery
  • Disconnect anytime; access can be revoked from your Google account too
How leads reach your CRM: many CRMs (HubSpot, Pipedrive, Zoho) support importing or syncing from Google Sheets, so this can act as a lightweight bridge or as your primary lead log.

Webhook & CRM delivery

Send leads straight into the CRM you already run your business on.

Add a webhook URL in Integrations and every qualified lead is POSTed there as JSON the moment it is captured — point it at your CRM’s inbound webhook, or at Zapier/Make/n8n to fan it out to multiple tools at once.

  • Works with any CRM that accepts inbound webhooks — HubSpot, Salesforce, Zoho, Pipedrive, Freshsales, and more
  • Choose the HTTP method; the full lead payload (contact info, qualifying answers, conversation source) is sent as JSON
  • No middleware required for direct CRM webhook support — for CRMs without native webhooks, route through Zapier or Make
  • Delivery is one-shot per lead, with the same guard logic used for email and Sheets delivery so leads are never duplicated
How leads reach your CRM: this is the most direct path — your CRM receives the lead as a new record within seconds of the visitor qualifying, ready for your sales team to call or follow up.

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InfiBot integrations send chatbot leads to email, Google Sheets, webhooks or your CRM, and connect your WhatsApp Business account.

Where your leads and chats can go

InfiBot does not trap your leads in a dashboard. Each qualifying chat can be emailed to your team with a short summary, appended to a Google Sheet, or posted to a webhook that your own systems or CRM can receive. You decide what makes a lead, so only conversations that matter reach your team.

Connecting WhatsApp Business

You connect your WhatsApp Business account from the Integrations section of the dashboard, and you can reconnect or disconnect it at any time. The same assistant then answers on WhatsApp from the same website pages and PDFs, so customers get the same answers on every channel.

Using the webhook with your CRM

If your CRM or tool accepts incoming webhooks, you can send each lead to it automatically. This works with most modern CRMs, help desks and automation platforms. If you are not sure how to set it up, contact the InfiBot team and we will help.

Frequently asked questions

Each qualifying chat becomes a lead sent to your team by email with a short summary, added to a Google Sheet, or posted to a webhook so you can connect your CRM.

Yes. You connect your WhatsApp Business account from the dashboard. The same assistant answers from the same website and PDFs, and can use WhatsApp Flows for tick boxes and multi-step forms.

InfiBot can send leads to a webhook, which most CRMs can receive. Tell us your CRM and the team can help set it up.

By the InfiBot team at Infi Web Solutions · Last updated 2 November 2026